When Will My Vehicle Be Picked Up?
On average, there is a three day window for a standard shipment from your reserved date. Once your reservation has been received we locate a carrier and schedule a time for pick-up. Expedited services are available for rush shipments and time sensitive transports.
Vehicle transport companies are rarely able to provide very specific pickup and delivery times due to unforeseen traffic, bad weather, or breakdowns which can cause potential delays. Patience, preparation and communication with your vehicle transporter will help you both have a positive experience.
When Will My Vehicle Be Delivered?
Based on mileage, once your vehicle has been picked up, it will typically be delivered within anywhere from one to ten days depending on the distance. Ask your representative for our estimated transit times for a detailed view of approximate delivery dates.
Can I Track The Progess Of My Shipment?
Yes. Upon assigning you to your space you will be given your drivers contact phone number and detailed information so tracking is available to you daily. You will have the same driver the whole way through door to door to insure your comfort with the shipping process.
Is My Vehicle Insured During Transportation?
Your vehicle will be insured up to the kelly blue book value of the vehicle against in-transit damage caused by carrier negligence or equipment failure by the assigned auto shipping or car transport truck. These auto shipping and car transport trucks, by law, carry a minimum of $750,000 public liability insurance.
How Do I Get A Quote For Shipping My Vehicle?
Call us at (201) 421-0221 to receive a quote from a transport pricing specialist..
What if I can't be there to ship or receive the vehicle?
If you cannot be there to release or except the vehicle to or from the transporters care, assign a trusted representative to handle things for you. Let your representative know your specific instructions.
How Far In Advance Should I Schedule My Transport?
The farther in advance you schedule your shipment, the more likely we will be able to meet the time requirements you desire. For best results, try to schedule your transport at least 2-3 weeks in advance.
Where Will My Vehicle Be Picked Up And Delivered?
The auto shipping or car transport driver will get as close to your door as he can legally and safely get. Many cities have restrictions on large trucks that prohibit them from driving into some residential areas. Transport trucks are large and need lots of room to maneuver and turn around, so if access to the pickup or delivery location is restricted by narrow streets, low-hanging trees or tight turns, the driver may ask that you meet the truck at a large parking lot nearby, such as a grocery store.
Can I Put Personal Items In My Vehicle?
We advise you not to, as personal items are not insured if they are damaged or reported missing. If you decide to pack personal items inside your vehicle, it must not exceed 75 lbs. and must be kept in the trunk or back seats (below the window line).
How Do I Pay For My Auto Shipping?
All major credit cards, electronic transfer, postal money order, bank/certified check will be accepted for deposit or full pre-payment. If there is a balance due upon delivery, the auto shipping and car transport carrier will accept cash, bank/certified check, or postal money order.